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PRIVACY POLICY

Last Updated on 29/09/2023

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We at Bela Aesthetics are committed to protecting your privacy. Our goal is to provide you with a positive experience on our websites and when using our products and services, whilst keeping your Personal Information, as defined below, secure.

Our privacy practices are described below, as well as in separate notices given when a product or service is purchased or downloaded (our “Privacy Policy“). This Privacy Policy covers all Bela Aesthetics products, social media and website. By visiting Bela Aesthetics website, using Bela Aesthetics products or providing us with your Personal Information (as defined below), you are accepting and consenting to the practices, terms and conditions described in this Privacy Policy.

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You will need to consent to this Privacy Policy to acknowledge that you have read, understood and will abide by its terms when booking an appointment with us online.

 

Types of Information Covered by This Privacy Policy

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Personal Information - This means any information that (either in isolation or in combination with other information) can be used to identify you directly or indirectly. Some examples of Personal Information include your name, address, email address, phone number, any ID number or location data. Aggregated Information - Information may be aggregated and/or anonymized. When information is aggregated, it is combined with information about other customers and users. Aggregated information that includes Personal Information is considered Personal Information until it has been anonymisedAnonymised Information - When information is anonymized, Personal Information is removed from collected data and the remaining portion of the data is repurposed for internal or external use, such as, for example, to determine how many users of a particular router include an Internet-enabled television in a home network environment, or how many users viewed a particular website video or advertisement. Such information cannot be used to identify you. Some examples include usage data relating to Bela Aesthetics websites and Bela Aesthetics products, language preferences and Bela Aesthetics website page views. In general, usage data collected when you visit Bela Aesthetics websites or use Bela Aesthetics products is both aggregated and anonymized, so it does not identify you personally and therefore is not Personal Information. Children’s Personal Information - Bela Aesthetics websites and Bela Aesthetics products are not directed to, nor does Bela Aesthetics knowingly collect Personal Information from children under the age of 18. If we are informed that we have collected the Personal Information of a child under the age of 18, we will delete that Personal Information from our systems. If you believe we might have inadvertently collected Personal Information from or about a child under the age of 18, please contact us immediately at bela2aesthetics@gmail.com

 

We collect and process the following data about you

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Information you give us. If you fill in forms on Bela Aesthetics websites or correspond with us by phone, email or otherwise, you

may be providing us with information about you, which may include Personal Information. This includes information you provide when you register on Bela Aesthetics websites, register or return a Bela Aesthetics Product, subscribe to any of our services, search for a product, place an order on Bela Aesthetics websites, participate in discussion forums or other social media functions on Bela Aesthetics websites, enter a competition, promotion or survey, download firmware, software and apps, or when you report a problem with Bela Aesthetics websites or Bela Aesthetics products or otherwise request support. Personal Information you give us may include your name, address, email address, phone number and other contact information, financial and credit card information and any other information that can be used to personally identify you.

 

Information we collect about you

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We automatically collect information when you use Bela Aesthetics websites or Bela Aesthetics products, including:

 

Technical information, including the Internet protocol (“IP“) address used to connect your computer or other device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform and language preferences. This information is all normally provided by your web browser, and we do not specifically request it;

 

Information about your visit to Bela Aesthetics websites, including the full Uniform Resource Locators (“URL“) clickstream to, through and from Bela Aesthetics websites (including date and time); products you viewed or searched for; page response times; download errors; length of visits to certain pages; videos watched; page interaction information (such as scrolling, clicks, and mouse-overs); and methods used to browse away from the page;

 

Any phone number or email address used to contact customer support;

 

If you consent, certain apps collect information about your location. If you do not want this information collected, do not consent, or consult your device manual for instructions on how to change location settings.

 

Information we receive from other sources We work closely with third parties who provide services to us (including, for example, business partners, subcontractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and we may receive information about you from them.

 

Why do we collect such personal information

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We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services.

2. To provide our Users with ongoing customer assistance and technical support.

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services.

5. To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose our site visitors' personal information

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products

and services to you. Your data may be stored through Wix.com's data storage, databases and the general Wix.com applications. They

store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere

to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa,

MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information

by our store and its service providers.

 

How do we communicate with our site visitors

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How do we use cookies and other tracking tools

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If our website tracks personal information through the use of cookies, for example, we must make this clear to our site visitors. We will be clear about what tracking tools (e.g. cookies, flash cookies, web beacons, etc.) our website employs, what personal information they gather and why they are being used. It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix's services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.

 

Security

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We strive to maintain appropriate administrative, technical and physical safeguards designed to protect the information collected by Bela Aesthetics websites and Bela Aesthetics products. Unfortunately, the transmission of information via the Internet is not 100% secure. It is important to note that if you use a computer or device that can be accessed by others, other people may be able to access unencrypted Personal Information. If you do not want your information to be available to others, exercise caution when using public computers or devices or when using any computer or device to which users unauthorised by you may have access. We recommend that you take every precaution in protecting your Personal Information when you are on the Internet. For example, change your passwords often, use a combination of letters and numbers when creating passwords, and make sure you use a secure browser. You should also be aware that names that you give your Wi-Fi-enabled devices, home networks and services (also known as “friendly names“) may be detectable by others outside your home, so you should not use Personal Information as part of your friendly names.

 

Updates and Upgrades

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Bela Aesthetics products may be updated or upgraded from time to time to provide additional features, address technical issues, and generally make your user experience better. Some Bela Aesthetics products include an auto-update feature, which gives us the ability to make updates automatically. You can change auto-update options by changing your settings within the Bela Aesthetics Product account information. In very limited cases, updates may still be automatically applied, regardless of the auto-update setting. For example, we may provide an automatic update that prevents or fixes a security vulnerability or breach to your network.

 

Third Party and Social Media Linked Sites

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Bela Aesthetics websites and online services may contain links to websites or online services operated by third parties. Bela Aesthetics products may also use or offer products and services from third parties, such as a third-party app that works with a Bela Aesthetics Product. Once you leave Bela Aesthetics websites and Bela Aesthetics products, your activities are governed by the terms of use and privacy policies of the third-party websites and online services. Bela Aesthetics is not responsible for the privacy practices or the content of these websites and online services, and we encourage you to carefully read the terms of use and privacy policies of any website and online service you visit.

 

Bela Aesthetics websites and Bela Aesthetics products may contain social media features, such as Facebook “Like” buttons. These features may collect information about your device’s IP address, set cookies to facilitate interaction with social media features or link you to a social media website where you may post Personal Information. All interactions with social media features are governed by the privacy policy of the social media company providing the feature.

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How can our site visitors withdraw their consent

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If you don't want us to process your data anymore, please contact us at bela2aesthetics@gmail.com

 

Privacy policy updates

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We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

Questions and our contact information

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If you would like to access, correct, amend, or delete any personal information we have about you,

you are invited to contact us at bela2aesthetics@gmail.com

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